
Shalini Anand
Senior Training Specialist • Corporate Training & Professional Development • ICFAI University
Short bio
A result-oriented professional with over 20+ years of experience in the Soft Skill & Verbal Ability domain, Customer Relationship Management, Counseling, Image Consultation and Styling with expertise in Hospitality Management in Guest Relations, Business Communication and Corporate Communication Skills. Corporate trainer specializing in designing and delivering successful training programs. Providing training as an individual coach to corporate and universities on Soft Skills, Personality Development, Team Building, Conflict Management, Motivational Skills, Interview techniques, Group discussion, Self-esteem, Goalsetting, Managerial Communication, Business Communication, and Communicative English. An expert in managing software like Teams, Google Meet, Zoom, and PeopleSoft.
Teaching
“Qui ne continue pas d'apprendre est indigne d'enseigner.” — Gaston Bachelard
Current & Previous Courses
Soft Skills
Faculty Course Module
Verbal Ability
Faculty Course Module
Professional Development
Faculty Course Module
Business Communication
Faculty Course Module
Corporate Communication Skills
Faculty Course Module
Personality Development
Faculty Course Module
Team Building
Faculty Course Module
Conflict Management
Faculty Course Module
Motivational Skills
Faculty Course Module
Interview Techniques
Faculty Course Module
Group Discussion
Faculty Course Module
Self-esteem
Faculty Course Module
Goal setting
Faculty Course Module
Managerial Communication
Faculty Course Module
Communicative English
Faculty Course Module
Hospitality Management in Guest Relations
Faculty Course Module
Emotional Intelligence
Faculty Course Module
Workplace Etiquette
Faculty Course Module
Presentation Skills
Faculty Course Module
Time Management
Faculty Course Module
Stress Management Skills
Faculty Course Module
Telephone and email etiquette
Faculty Course Module
Professional appearance and grooming
Faculty Course Module
Attitude and body language
Faculty Course Module
Research & Development
“The Best for the Group comes when everyone in the group does what's best for himself AND the group.” — John Nash
Research Interests
- •Soft Skill & Verbal Ability
- •Customer Relationship Management
- •Counseling
- •Image Consultation and Styling
- •Hospitality Management
- •Business and Corporate Communication
- •Personality Development
- •NLP Counseling & Mentoring
Experience & Education
Academic & Professional Experience
Senior Training Specialist - Corporate Training & Professional Development
June 2026 – presentICFAI University
Design and deliver high-impact training programs in Soft Skills, Professional Development, and Business Communication for undergraduate and postgraduate students. Conduct interactive workshops on communication skills, presentation skills, interpersonal effectiveness, emotional intelligence, and workplace etiquette. Facilitate corporate readiness and employability training aligned with industry expectations. Develop and implement competency-based learning modules to enhance student engagement and learning outcomes. Coach Students in interview skills, group discussions, resume building, and professional networking. Collaborate with academic departments to integrate industry-oriented training into the curriculum. Assess training effectiveness through feedback, performance evaluation, and continuous improvement initiatives. Mentor students in personality development, confidence building, leadership, and career planning. Deliver experiential learning sessions using role plays, case studies, simulations, and group activities. Support placement initiatives by preparing students for campus recruitment and corporate interactions. Contribute to faculty development and institutional training initiatives to promote a culture of continuous learning and excellence.
Training-Area Chair
Nov 2024 – May 2026Lloyd Group of Institutions
Lead, mentor, and manage soft skills trainers. Ensure alignment with organizational goals and quality standards. Training Program Development: Design and update training curricula based on industry trends. Align content with student and organizational needs. Training Delivery: Conduct interactive and engaging training sessions. Assess and adjust training effectiveness based on feedback. Professional Development: Facilitate development opportunities for trainers. Organize workshops and encourage certifications. Promote knowledge-sharing among trainers. Event Management: Plan and execute training events and workshops. Tailor programs to meet specific event requirements. Assisting the Placement Team: Align training with employer expectations. Coach students on interview preparation, resumes, and communication. Leading Alumni Club-Margdarshan.
Training Head & Sr Corporate Trainer
Dec 2017 – July 2024Sharda University
Imparting training on soft skills to employees and students. Conducting special classes on Communicative English for students. Conducting Training assignments for corporate. Conducting Faculty Development Programme workshops. Preparing students thru mock interviews for final placement. Conducting Webinars for different schools. Conducting employee training for Sharda Hospital Doctors on Soft Skill-Behavioral Skills. Conducting Skill Development personalized programs on Conflict Management, Mastering the Art of Communication Skills in a working Environment, Hospitality & Image Consultation & Styling. Outbound training with the Corporate Houses. Dramatic Club Coordinator. NLP Counseling & Mentoring – Sharda Group. Heading Internal Employee Hospital Training of Sharda Group – Sharda Hospital.
Soft Skill Trainer-Manager
May 2015 – Nov 2017I.T.S Engineering College
Imparting training to students and faculty on soft skills. Preparing students thru mock interviews for final placement. Conducting online English proficiency test. Assisting in administrative work for the Department of Corporate Communications. Providing counseling to students seeking admissions based on interest and core strengths.
Trainer
May 2010 – Mar 2013Frankfinn Aviation Academy
Responsible for imparting training to students on soft skills, confidence building, motivation and interview preparation. Improve personality thru grooming and dressing sessions. Training in-house and in-flight airline staff.
Freelance Corporate Trainer
July 2008 – Aug 2012Various Institutes (Frankfinn Aviation Academy, Hero Mind Mine, Sherwood School of Management Rida Institute of Business studies MRT Business School Jaipuria Institute of Management)
Improving skills of young professionals in Group discussion, personality, interviewing skills, spoken English, and Public Speaking. Topics covered: Behavioral Skills-Time Management & Stress Management Skills, Telephone and email etiquette, Professional appearance and grooming, Basics of effective communications, Attitude and body language, Infusion of Confidence-Behavioral Skills, Time Management & Stress Management Skills.
Student Counselor
Feb 2005 – May 2008Kaplan University, Chicago
Counseling students on selecting the best-fit course depending on attitude and interest. Interacted with parents of students and apprised them of the prospects of courses being taken by their children. Trained students on group discussion and motivation. Handled administrative function.
Manager
Jan 1999 – Jan 2005Training Consultancy Services
Preparing presentations on behalf of the school on different programs. Advising students and parents on available financial support, minimum acceptable criteria, etc. Assisting the students and parents in preparation and filing of applications going abroad for higher studies. Preparing visa documents and interview process.
Education
Master in Business Administration - CRM
Diploma in Neuro Linguistic Programming - Certified Trainer
MOOCs Certification - Personality Types at Work
University of Florida
MOOCs Certification - Mindshift: Breakthrough Obstacles to Learning and Discover Your Hidden Potential
McMaster University
International Advanced Diploma in TEFL/TESOL Program
M.A. in English
Corporate Employee Training Programs (2018 to date)
CP Plus
2018Super Tech
2018TDI
2018Wave Group of Industries
2018Wipro
2018Contact Information
Campus Address
83 Akshat Meadows Near Hathoj Mod, Sirsi Rd, Jaipur, Rajasthan 302012